Contact Us
From common insurance questions to 24/7 claim filing, we’re here to help.
Self-service
Explore our self-service options for fast help.
- MyAccount
- Mobile App
- FAQs page
Customer Service
Call:
- Monday – Friday: 8:00 AM – 8:00 PM CST
- Saturday: 9:00 AM – 5:00 PM CST
- Sunday: Closed
For quotes:
Call:
Press 2 to get a free quote.
You can also quote online or at your local Direct Auto.
Claims
Call:
Press 1 to check on an existing claim.
Press 2 to file a new claim.
You can also file a claim online in MyAccount or inside the Direct Auto app.Chat with Claims
24/7 Roadside Assistance
Anytime you’re stranded, roadside assistance is a call or tap away. Dial or use our mobile app for help.
Find a Store
Visit your nearest Direct Auto location to get in-person assistance from a friendly, knowledgeable agent.Find a Direct Auto Store
Media Inquiry
Journalists may email our media relations team.